FAQ

Please check the following for frequently answered questions. If your query is not answered then follow the contact

form at the bottom of the page.

Frequently Asked Questions –

My head and body skins/ appliers/ BOM do not match colour?

The most frequent cause of this is accidental tinting of the head or body. Best way to fix is either to reset the skin layers of head and body back to white. If you’re unsure how to do this for your particular head/ body get a redelivery of them both, then re-apply your skin appliers.

In the rare case it’s not, it’s usually applying something other than the skins, e.g. beard, makeup, chest hair etc on the head, or body hair to the body, so the full skin is not being applied. Or one of Birth’s appliers is not being paired, such as still having the default Catwa skin on with my body etc.


Where can I get a redelivery/ I can’t see my item listed.

Depending on where you purchased the item originally, you will want to look at Caspervend or Marketplace.

For Caspervend, there is a big sign with the word “Redelivery on the left of Birth’s landing point –

For Marketplace

  1. Log into the Second Life Marketplace web site at https://marketplace.secondlife.com/ 
  2. Click on the My Marketplace link at the top of the page and choose My Account from the drop down options. 
  3. Once you are on your Marketplace account home page, click Order History in the menu on the left. 
  4. Locate the Order and Item that you wish to have delivered, and click on the “Redeliver Item” link located directly beneath the name of the product.

I want to know what RGB to use for my skin –

An RGB code is not a guarantee that items will blend, as it would only truly blend two items that are pure white. So I advice the best place to experiment RGB codes is taking a screen shot or grab of the area you want and then uploading it to the following:

https://www.ginifab.com/feeds/pms/pms_color_in_image.php

You can then experiment with highlights and lowlights of whatever item/s are trying to blend together. Simply scrolling your mouse cursor you can identify various colour regions.


Birth Cocks – Distorted Balls –

This is an unfortunate problem with Vista AOs/ animations. I have put warnings in the cock demos. For some reason their animations use the hid legs which is also what the testicles are rigged to and currently there isn’t a workaround other than to use another AO supplier or have it deactivated when you want to use your cock.

You can reset your avatar if it happens via the top left menu – ‘Avatar’ > ‘Avatar Health’ > ‘Underform Avatar


Anything Else?

For anything not covered – other issues, suggestions, etc, please fill out the following form –
https://docs.google.com/forms/d/e/1FAIpQLSegglcEhMVBbDLW5RieeSpXeXTedyZ7e7tzo0bVhC_1ika4aw/viewform
(I usually do customer service Thursdays.)

Event invites – please send me a notecard inworld.